# List incident

URL: https://docs.hanzo.ai/docs/openapi/patrol/get-patrol-incident

> Lists responses.

`GET /v1/patrol/incident`

> [Patrol →](https://docs.hanzo.ai/docs/openapi/patrol) · [All API references →](https://docs.hanzo.ai/docs/openapi) · [Get started →](https://docs.hanzo.ai/docs/guides)

|               |                                           |
| ------------- | ----------------------------------------- |
| **Address**   | `https://api.hanzo.ai/v1/patrol/incident` |
| **Method**    | `GET`                                     |
| **Operation** | `get_patrol_incident`                     |
| **Auth**      | `Authorization: Bearer $HANZO_API_KEY`    |

Lists responses. ?open=1 narrows it to the ones still running.

## Request

2 fields.

| Field   | In    | Type    | Required | Description                                                     |
| ------- | ----- | ------- | -------- | --------------------------------------------------------------- |
| `open`  | query | integer | —        | Open lists only the incidents that are not closed when it is 1. |
| `limit` | query | integer | —        | Limit caps how many are returned.                               |

## Response

| Status    | Body                      | Meaning |
| --------- | ------------------------- | ------- |
| `200`     | patrol.patrolIncidentList | ok      |
| `default` | problem-details           | refused |

`200` body — 34 fields.

| Field                     | In   | Type                     | Always | Description                                                                                          |
| ------------------------- | ---- | ------------------------ | ------ | ---------------------------------------------------------------------------------------------------- |
| `data`                    | body | patrol.patrolIncident\[] | —      | Data is the matching incidents, without their trails.                                                |
| `data[].checked`          | body | string                   | —      | Checked is when the premises had been walked.                                                        |
| `data[].clocks`           | body | patrol.patrolClock\[]    | —      | Clocks is the SLA clocks, present on a single-incident read.                                         |
| `data[].clocks[].elapsed` | body | integer (int64)          | —      | Elapsed is the seconds run so far, or the seconds it took when settled.                              |
| `data[].clocks[].label`   | body | string                   | —      | Label names the clock: Verify, Dispatch or On site.                                                  |
| `data[].clocks[].settled` | body | integer (int64)          | —      | Settled is the seconds it took, or -1 while the clock is still running.                              |
| `data[].clocks[].target`  | body | integer (int64)          | —      | Target is the contracted seconds.                                                                    |
| `data[].closed`           | body | string                   | —      | Closed is when the incident was closed.                                                              |
| `data[].dispatched`       | body | string                   | —      | Dispatched is when a unit was assigned.                                                              |
| `data[].enroute`          | body | string                   | —      | Enroute is when that unit started moving.                                                            |
| `data[].escalated`        | body | string                   | —      | Escalated is when it was escalated, or empty.                                                        |
| `data[].false`            | body | boolean                  | —      | False says the activation turned out to be nothing.                                                  |
| `data[].filed`            | body | string                   | —      | Filed is when the report was written.                                                                |
| `data[].name`             | body | string                   | —      | Name is the incident's document name.                                                                |
| `data[].onsite`           | body | string                   | —      | Onsite is when it arrived.                                                                           |
| `data[].opened`           | body | string                   | —      | Opened is when the activation landed.                                                                |
| `data[].outcome`          | body | string                   | —      | Outcome is what it came to.                                                                          |
| `data[].ref`              | body | string                   | —      | Ref is the receiving centre's own reference.                                                         |
| `data[].secured`          | body | string                   | —      | Secured is when the site was made safe.                                                              |
| `data[].site`             | body | string                   | —      | Site is where it is happening.                                                                       |
| `data[].sla`              | body | integer (int64)          | —      | SLA is the contracted response time in minutes.                                                      |
| `data[].state`            | body | string                   | —      | State is one of received, verified, dispatched, enroute, onsite, checked, secured, filed and closed. |
| `data[].steps`            | body | patrol.patrolAct\[]      | —      | Steps is the act trail, present on a single-incident read.                                           |
| `data[].steps[].act`      | body | string                   | —      | Act is the act performed.                                                                            |
| `data[].steps[].actor`    | body | string                   | —      | Actor is who performed it.                                                                           |
| `data[].steps[].at`       | body | string                   | —      | At is when it happened.                                                                              |
| `data[].steps[].detail`   | body | string                   | —      | Detail is what they wrote with it.                                                                   |
| `data[].steps[].from`     | body | string                   | —      | From is the state the incident left.                                                                 |
| `data[].steps[].to`       | body | string                   | —      | To is the state it landed in.                                                                        |
| `data[].tier`             | body | string                   | —      | Tier is the site's contracted service tier.                                                          |
| `data[].trigger`          | body | string                   | —      | Trigger is what the panel reported.                                                                  |
| `data[].unit`             | body | string                   | —      | Unit is the call sign attending, or empty.                                                           |
| `data[].verified`         | body | string                   | —      | Verified is when the activation was confirmed real.                                                  |
| `data[].zone`             | body | string                   | —      | Zone is the panel zone that reported.                                                                |

Failure carries the platform error shape — see [Errors](https://docs.hanzo.ai/docs/errors).

## Examples

**CLI**

```bash
hanzo patrol incident list
```

**SDK**

**.ts**

```ts
import { Configuration, PatrolApi } from 'hanzoai';

const api = new PatrolApi(new Configuration({ accessToken: process.env.HANZO_API_KEY }));
const { data } = await api.getPatrolIncident();
```

**.py**

```python
from hanzoai.cloud import ApiClient, Configuration
from hanzoai.cloud.api import PatrolApi

client = ApiClient(Configuration(access_token=os.environ["HANZO_API_KEY"]))
result = PatrolApi(client).get_patrol_incident()
```

**.go**

```go
cfg := hanzoai.NewConfiguration()
cfg.AddDefaultHeader("Authorization", "Bearer "+os.Getenv("HANZO_API_KEY"))
client := hanzoai.NewAPIClient(cfg)

resp, _, err := client.PatrolAPI.GetPatrolIncident(context.Background()).Execute()
if err != nil {
	return err
}
```

**.rs**

```rust
use hanzo_client::apis::{configuration::Configuration, patrol_api};

let mut cfg = Configuration::new();
cfg.bearer_access_token = std::env::var("HANZO_API_KEY").ok();

let result = patrol_api::get_patrol_incident(&cfg, Default::default()).await?;
```

**.java**

```java
import ai.hanzo.cloud.ApiClient;
import ai.hanzo.cloud.api.PatrolApi;

ApiClient client = new ApiClient();
client.setBearerToken(System.getenv("HANZO_API_KEY"));

var result = new PatrolApi(client).getPatrolIncident();
```

**HTTP**

```bash
curl https://api.hanzo.ai/v1/patrol/incident \
  -H "Authorization: Bearer $HANZO_API_KEY"
```

**MCP**

Tool `patrol`, op `get_patrol_incident` — POST the JSON-RPC envelope to `https://api.hanzo.ai/v1/mcp`.

```bash
curl -X POST https://api.hanzo.ai/v1/mcp \
  -H "Authorization: Bearer $HANZO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
       "jsonrpc": "2.0",
       "id": 1,
       "method": "tools/call",
       "params": {
         "name": "patrol",
         "arguments": {
           "op": "get_patrol_incident",
           "input": {}
         }
       }
     }'
```

---

[Patrol API](https://docs.hanzo.ai/docs/openapi/patrol) · [All Hanzo APIs](https://docs.hanzo.ai/docs/openapi) · [Interactive reference](https://docs.hanzo.ai/docs/openapi/reference)
