# Help

URL: https://docs.hanzo.ai/docs/cli/help

> The `hanzo help` commands.

Also for this capability: [API](https://docs.hanzo.ai/docs/openapi/help) · **CLI** · [SDKs](https://docs.hanzo.ai/docs/sdks)

A support desk: customers file tickets, your team answers them.

[API reference →](https://docs.hanzo.ai/docs/openapi/help)

```bash
hanzo help articles list
```

Every command takes `--json` for the raw response and `--help` for its own flags. Sign in once with `hanzo auth login`; the commands below use that session, and the org they act in is the one it carries.

| Command                 | What it does                                                                                                                                                                                                            |
| ----------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `hanzo help categories` | Returns the knowledge-base sections for the public center's navigation — but ONLY the sections that front at least one Published, public article, so an internal (agent-only) category name or description never leaks. |
| `hanzo help tickets`    | Files a customer support ticket into the public help center.                                                                                                                                                            |

### Articles

| Command                          | What it does                                                                                        |
| -------------------------------- | --------------------------------------------------------------------------------------------------- |
| `hanzo help articles get <slug>` | Returns one public article by slug, with its body.                                                  |
| `hanzo help articles list`       | Returns the public knowledge base: the help center's Published, publicly-visible articles as cards. |