# Hanzo Cloud: Managed Infrastructure for Commerce

URL: https://docs.hanzo.ai/blog/hanzo-cloud

> Hanzo Cloud: dedicated compute, managed databases, and edge delivery for commerce workloads.

_Zach Kelling · Mar 18, 2020_

Six years of operating commerce infrastructure taught us what enterprises need. Today we are launching Hanzo Cloud: fully managed commerce infrastructure with enterprise-grade reliability.

## Why Hanzo Cloud

Growing businesses face a choice:

**SaaS platforms**: Easy to start, but limited customization. You adapt to the platform.

**Self-hosted**: Full control, but operational burden. You become an infrastructure company.

Hanzo Cloud offers a third path: platform capabilities with infrastructure flexibility.

## What's Included

### Dedicated Infrastructure

Your Hanzo instance runs on isolated infrastructure:

- Dedicated compute resources
- Isolated database clusters
- Private networking
- Custom domains with automatic TLS

No noisy neighbors. Predictable performance.

### Global Edge Network

Content delivered from 200+ edge locations:

- Static assets cached at edge
- Dynamic requests routed optimally
- Automatic failover
- DDoS protection included

Customers worldwide experience local performance.

### Managed Databases

Fully managed data tier:

- Automated backups (point-in-time recovery)
- Read replicas for scaling
- Automatic failover
- Encryption at rest and in transit

### Observability

Complete visibility into your infrastructure:

- Real-time metrics dashboards
- Log aggregation and search
- Distributed tracing
- Custom alerting

### Compliance

The controls enterprise compliance is built on:

- SOC 2 Type II controls
- GDPR controls
- PCI DSS controls
- HIPAA controls

Certification is scoped per engagement.

## Deployment Options

### Single Region

Optimized for cost, suitable for regional businesses:

- Primary region selection
- Automatic backup to secondary region
- 99.9% uptime SLA

### Multi-Region

Global presence with regional data residency:

- Deploy to multiple regions
- Data stays in region
- Active-active for high availability
- 99.99% uptime SLA

### Hybrid

Connect to your existing infrastructure:

- VPN connectivity
- Private Link support
- On-premises database replication
- Custom security controls

## Migration

Moving to Hanzo Cloud is straightforward:

1. **Assessment**: We analyze your current setup
2. **Planning**: Custom migration plan
3. **Execution**: Zero-downtime migration
4. **Validation**: Comprehensive testing
5. **Cutover**: DNS switch, you are live

Migration support included at no extra cost.

## Pricing

Transparent, predictable pricing:

- **Base platform fee**: Monthly fixed cost
- **Compute**: Based on instance size
- **Storage**: Per GB stored
- **Transfer**: Per GB transferred

No hidden fees. No surprise bills.

## Support

Hanzo Cloud includes premium support:

- 24/7 technical support
- 15-minute response time (critical)
- Dedicated account manager
- Quarterly business reviews

## The Team Behind It

Our infrastructure team has operated commerce systems handling:

- 50M+ transactions annually
- 99.99% uptime
- Sub-100ms response times
- Black Friday scale events

You get their expertise without hiring them.

## Get Started

Contact us for a consultation. We will assess your needs and provide a proposal.

Hanzo Cloud: focus on your business, we handle the infrastructure.

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_Zach Kelling is the founder of Hanzo Industries._